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Global Business Center

Global Business Center Global Business Center
Global Business Center Global Business Center

MoneyGram opened the Global Business Center in Warsaw, Poland in the fall of 2014 as a cross-functional center of excellence and a hub for our operations. Today the Global Business Center is a unique place to work, operating 24/7, with 840+ individuals representing 57 nationalities, working in 46 languages across 46 business functions. We’ve built a working environment based on respect, diversity and teamwork and take pride in delivering a high quality service to our clients and agents in over 200 countries and territories.

“We chose Warsaw for its talented, educated, and multicultural workforce, as well as its business-friendly, vibrant economy. We are excited to be part of this community.” – Alex Holmes, MoneyGram CEO

Key Facts at a Glance

  • 840+ employees: approximately 60% Polish and 40% International
  • Workforce represents 46+ languages and 57+ nationalities
  • 46 Live Functions, including:
    • Information Technology
    • Sales & Marketing
    • Finance
    • Human Resources and Facilities
    • Talent Acquisition
    • Creative Services
    • Corporate Strategy & Communications
    • Compliance & Global Due Diligence
    • Global Customer Care
    • Agent and Partner Servicing
Key Facts at a Glance

Employee Engagement

At MoneyGram, we believe our employees should have a voice — whether this is through our annual Employee Experience Survey, Warsaw Town Hall meetings, or helping to select grantees for The MoneyGram Foundation. Our Global Business Center encourages employee feedback and participation at every level.

MoneyGram Warsaw also provides opportunities for our employees to engage in charitable initiatives and free sport activities, such as:

  • Soccer games
  • Tennis classes
  • Yoga (starting November, 2017).

Site Leadership

Global Operations

  • Andrzej Wilk, Head of Revenue Operations & GBC
  • Joanna Romanczuk, Head of Partner Onboarding
  • Dorota Maliszewska-Slezak, Head of Complaints
  • Bartosz Marciniak, Head of Partner Operations
  • Piotr Jakubczyk, Head of Contact Center Operations

Information Technology

  • Patryk Rzadzinski, Head of IT Operations

Sales, Creative Services and Communications

  • Pawel Kaminski, Head of Creative Services
  • Maria Bankiet-Kaminska, Corporate Communications Lead, EMEAAP
  • Zbigniew Furmanczak, Regional Head of Sales

Human Resources and Compliance

  • Anna Zolnierzak, Head of Regional HR
  • Aleksandra Krzyzowska, Head of Payroll
  • Monika Lubczak, Manager Talent Acquisition