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As a member of MoneyGram’s IT team, you’ll work on a variety of engaging and innovative projects. We are a global company which provides very marketable experience working in a global environment, looking at the internationalization of working in the digital areas of the business, becoming exposed to managing risk/privacy, and adhering to GDPR and all global security guidelines. We operate with a scrum model, so our teams gain a strong understanding of the business, finance, and risk components related to their work. Working in Financial Technology offers the opportunity to broadly impact products that are used.

  • Job Type: Full-time
  • Level: Mid
  • Travel: No
  • Glassdoor rating

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Success Profile

What are the qualifications that will help you achieve success at MoneyGram?

  • Collaborative
  • Curious
  • Creative
  • Logical
  • Problem-solver
  • Results-driven

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  • Healthcare

    We offer competitive benefit packages that are specific to each country where we have employees.

  • 401(k) /
    Retirement Plans

    Excellent company match with immediate 100 percent vesting.

  • Paid Time Off

    Generous PTO with holiday pay.

  • Work/ Life Balance

    Our employees are the reason for our success, so we offer a healthy work-life balance.

  • Location

    Work in the heart of the Dallas / Fort Worth area.

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MoneyGram supports ongoing professional development through continued education and on-the-job experience.


Job ID 19010162 Date posted Mar. 22, 2019 Primary Location Frisco-Texas-United States of America

Job Summary

The Scrum Master is primarily responsible for leading a dedicated self-organizing team to deliver functionality through development and quality assurance execution provided by subject matter experts. In addition, acts as a servant leader to the team, facilitates planning and team learning in the form of reviews and retrospectives. Continual review and adaptation of the process to ensure quality of team/solutions.

Primary Responsibilities

  • Responsible for personal growth in the Scrum Master role by continuing on-going education, following guidance from agile coaches, attending training when available, and participating in the Community of Practice.
  • Strongly serving the Product Owner and Development Team in their quest to do everything possible to deliver and delight their customer(s).
  • Guides cross functional teams in executing the principles of the Scrum framework and working with non-scrum team(s) to ensure successful sprint execution.
  • Facilitating discussions, decision making, and conflict resolution.
  • Providing support to the team using a servant leadership style whenever possible, and leading by example.
  • Removes impediments that prevent a team from completing the work it has negotiated for a given sprint.
  • Works to identify and engage appropriate stakeholders for resolution or until an action plan has been created to remedy the impediment(s).
  • Assessing the Scrum maturity of the team and organization, and coaching the team to higher levels of maturity, at a pace that is sustainable for the team and organization. Maintains relevant metrics demonstrating the value of agile practices, work throughput and quality of product.
  • Values peer scrum masters through active participation in the Scrum Master Community of Practice.
  • Applicable knowledge of the technologies used by the team.
  • Excellent communication and mentoring skill.
  • Understand organizational changes and updates that may affect agility maturity, demonstrating the ability to decompose or dissect relevant information that impacts all aspects of the framework and current SDLC processes.
  • Performs other duties as assigned.


  • First level Scrum Master Certification, preferred.
  • Bachelor’s degree in Business, Computer Science or equivalent work experience.
  • JIRA tool experience, preferred.


  • 2-4 years of Scrum Master experience.
  • 2-4 years of Project Management experience preferred.
  • Working knowledge of various project methodologies (waterfall, iterative).

Essential Skills

  • Possess the necessary skills to successfully inspire others and become an agent for change.
  • Situationally aware – must be the first to notice differences and issues as they arise and assess impact to their scrum teams.
  • Recent education in Scrum, including training, conferences, user groups, self-study, etc.
  • Excellent communication and mentoring skills.
  • Excellent organization skills and exhibit follow-through skills.

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  • Information Technology, Frisco, Texas, United StatesRemove