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ServiceNow Administrator

Job ID 18011368 Date posted 12/06/2018 Primary Location Frisco-Texas-United States of America

The ServiceNow Administrator is responsible for the administration and maintenance of ServiceNow platform and applications used by the MoneyGram organization.

Primary Responsibilities:

· General support, administration and maintenance of ServiceNow platform and associated applications.

· Create custom applications, record producers, catalog items and their associated workflows.

· Working closely with ServiceNow functional team, configure and improve core and custom applications.

· Work directly with end users to resolve support issues within ServiceNow.

· Monitor health, usage and overall compliance of ServiceNow and its applications.

· Develop systems integrations and process automation.

· Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.

· Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.

· Coordinate application and platform upgrades.

· Load, manipulate and maintain data between Service-now and other systems.

· Create ServiceNow reports and dashboards.

· Flexibility to work with a variety of personalities and styles.

· Team Player.

· Must be a self-starter and keen to explore new solutions.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Required Skill and Experience:

· 3+ years ServiceNow administration in an enterprise environment.

· Experience with JavaScript, AngularJS, XML, HTML.

· Must be technically savvy and able to design and build applications that meet business goals and objectives.

· Familiar with LDAP, MS Active Directory.

· Familiar with event and system monitoring tools.

· Integration (interfacing) of enterprise software systems.

· Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.

· Education:

· Bachelor of Science in Computer Science, a similar technical discipline or comparable experience.

· ServiceNow System Administrator Certification.

· ITIL V3 Foundation Certification preferred.


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  • Information Technology, Frisco, Texas, United StatesRemove

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