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Exchange Engineer

Saint Louis Park, Minnesota; Frisco, Texas

As a member of MoneyGram’s IT team, you’ll work on a variety of engaging and innovative projects. We are a global company which provides very marketable experience working in a global environment, looking at the internationalization of working in the digital areas of the business, becoming exposed to managing risk/privacy, and adhering to GDPR and all global security guidelines. We operate with a scrum model, so our teams gain a strong understanding of the business, finance, and risk components related to their work. Working in Financial Technology offers the opportunity to broadly impact products that are used.

  • Job Type: Full-time
  • Level: Mid
  • Travel: No
  • Glassdoor rating

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Success Profile

What are the qualifications that will help you achieve success at MoneyGram?

  • Collaborative
  • Curious
  • Creative
  • Logical
  • Problem-solver
  • Results-driven

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Benefits

  • Paid Time Off

  • Paid Maternity Leave

  • Employee Assistance Program

  • Tuition Reimbursement

  • Money Transfer Fee Reimbursement

  • Community Service Days

  • Business Travel Accident Insurance

  • Insurance Coverage

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MoneyGram supports ongoing professional development through continued education and on-the-job experience.

Responsibilities

Job ID 20010243 Date posted Feb. 24, 2020 Primary Location St Louis Park-Minnesota-United States of America Additional Locations US_Corp_Frisco_3000 Internet-Frisco-Texas-United States of America

The Exchange Engineer II will be part of the Microsoft Technology Engineering team reporting through the Head of Cloud Engineering. Successful candidate will join a small team responsible for Exchange 2016, Exchange Online in a hybrid Configuration, Office 365, Active Directory, and Windows server environments for a global company. Successful candidate will have an initial focus on our Exchange 2016 to Exchange Online migration with opportunities to expand into other Windows Server, Virtualization, and\or cloud technologies.

Primary Responsibilities

  • Support Exchange on-prem \ EXO environment for ~7,000 mailboxes in a global environment

  • Play key role in Exchange Online migration from Exchange 2016 to EXO.

  • Provide direct support to end users ranging from Tier 1 to tier 3 type issues.

  • End user documentation as needed

  • Training for Tier 1 and Tier 2 support with the goal of operationalizing or automating repeatable tasks

  • Other Windows related Engineering activities when required

  • Work through Change control, and Problem management activities related to Exchange environment as needed

  • Take part in inTune rollout, and ongoing engineering for mobile device management, and\or mobile application management configuration.

  • Administer ProofPoint environment on-prem and SaaS.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.


Education


  • Minimum Required: Bachelors' degree


Experience


  • 3-5 years' IT Operations and/or Engineering experience with increasing levels of responsibility.

  • 3-5 years' proven customer service experience, and must communicate clearly, courteously and professionally in person and over the phone.


Essential Skills


  • 3 – 5 years’ experience managing Exchange 2010, 2016, Hybrid, and\or Exchange Online

  • Office 365 experience working within O365 E3, Enterprise Mobility + Security E3.

  • OneDrive, SharePoint Online, Teams, App Protection Policies experience is a plus

  • Knowledge of Azure AD Connect, idFix, and related tools \ methodologies.

  • Experience with, or advanced understanding of Exchange Online migration from on-prem to EXO in a hybrid configuration

  • Advanced understanding of Retention policies, DLP, and legal hold

  • Experience with 5,000+ mailbox environment preferred

  • Knowledge of Azure AD Connect, and idFix tools.

  • Proficient with PowerShell to automate messaging processes and reporting is a must

  • Demonstrates strong understanding of Active Directory including Group Policy, Sites and Services topology, and replication.

  • Experience with or understanding of Network concepts including network load-balancers (F5 preferred)

  • Demonstrates knowledge, experience and proficiency with Microsoft Windows 10, Server 2012, Server 2016, and Server 2019

  • Strong understanding of Change Management frameworks such as ITIL

  • Functional knowledge of Exchange and\or Active Directory Disaster Recovery procedures and best practices.

  • Take part in an on-call rotation supporting our Exchange and Active Directory environments



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